How Privacy Policy Covers Your Account
Our Privacy Policy sets the boundaries for information collected during account creation, phone verification, sign-in, wallet checks and support conversations. We may record details needed to connect your account with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, including payment references and status updates.
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We use these records to process the requested account action, investigate a mismatch and protect the account from unusual sign-in activity. Device details can help us recognise a browser or mobile session, while cookies support preferences and page operation. We retain records only for the period
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needed for the stated purpose or an applicable legal requirement. Access depends on local law. If you do not provide a required account detail, some account or wallet actions may not be available.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.